Privacy Policy

At Metta Trust, we are committed to protecting your personal information and respecting your privacy. This policy explains how and why we collect your personal data, how we use it, and how we keep it safe.

We aim to be clear, honest and transparent about how we collect and use your personal information, and we will never do anything with your details that you wouldn’t reasonably expect.

1
Who We Are

Metta Trust is a not-for-profit initiative dedicated to supporting human well-being, nature restoration, education, and community development. While Metta Trust is a registered charity in Sri Lanka, we are not yet a registered charity in the UK. We are in the process of completing our
registration in the United Kingdom.

For the purposes of this policy, ‘us’, ‘we’ and ‘our’ refer to Metta Trust.

If you have any questions about this policy or how we use your personal data, please contact us:

Email: info@mettatrust.org
UK Postal Address: Plantation Villa, Ruxton Farm, Kings Caple, Herefordshire, HR1 4TX
Sri Lanka Address: Plantation Villa, Wattalaya Watta, Nehinna, Kalutara Province, 12000

2
The Personal Data We Collect

We may collect and process the following types of personal data:

  • Name and contact details (email, phone number, address)
  • Donation information (amount, method, Gift Aid declaration)
  • Information related to volunteering, fundraising events, or corporate sponsorship inquiries
  • Website usage data (cookies, IP address, device type)

We only collect the data we need to carry out our charitable objectives and communicate with you effectively.

3
How We Collect Your Data

We collect personal data when you:

  • Fill in the forms on our website
  • Contact us by email, phone or in person
  • Make a donation or set up a regular gift
  • Sign up for our newsletter or updates
  • Volunteer or attend an event
  • Interact with our website through cookies or analytics tools

4
Why We Use Your Data (Our Legal Basis)

We will only use your personal data when the law allows us to. This includes:

Consent – when you opt in to receive our emails or updates

Contract – if you engage with us to volunteer or request services

Legal obligation – such as financial recordkeeping or Gift Aid

Legitimate interests – to pursue our charitable aims and communicate with supporters in a relevant and proportionate way

5
How We Use Your Information

We use your data to:

  • Process donations and claim Gift Aid (once eligible)
  • Keep you informed about our work and activities
  • Respond to your enquiries or requests
  • Manage volunteers and event attendees
  • Analyse website performance and improve our services

We do not sell or rent your personal information to third parties.

6
Who We Share Your Information With

We may share your data with trusted service providers who help us:

  • Process donations securely (e.g. Stripe, PayPal)
  • Send newsletters or updates (e.g. Mailchimp)
  • Host our website or analyse its usage (e.g. Google Analytics)

These third parties only process your data on our behalf and in line with this policy and the law.

7
How We Store and Protect Your Data

We take the security of your personal information seriously. We use secure systems and practices to ensure your data is protected, including:

  • Password-protected databases
  • Secure encryption
  • Restricted staff access to sensitive data

We only keep your data for as long as necessary, based on the purpose and legal requirements (e.g., 6 years for donation records).

8
Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you
  • Ask us to correct any inaccurate or incomplete data
  • Withdraw consent at any time (e.g. unsubscribe from emails)
  • Request deletion of your data (“right to be forgotten”)
  • Restrict or object to processing in certain circumstances
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, please contact us at info@mettatrust.org

9
Cookies and Website Use

We use cookies to improve your experience on our website. Cookies are small files placed on your device to collect information such as browsing behaviour and preferences.

You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.

10
Changes to This Privacy Policy

We may update this policy from time to time. Any significant changes will be posted on our website, and where appropriate, notified to you by email.

Last updated: 11th May, 2025

Who We Are
1
Metta Trust is a not-for-profit initiative dedicated to supporting human well-being, nature restoration, education, and community development. While Metta Trust is a registered charity in Sri Lanka, we are not yet a registered charity in the UK. We are in the process of completing our registration in the United Kingdom. For the purposes of this policy, ‘us’, ‘we’ and ‘our’ refer to Metta Trust. If you have any questions about this policy or how we use your personal data, please contact us: Email: info@mettatrust.org UK Postal Address: Plantation Villa, Ruxton Farm, Kings Caple, Herefordshire, HR1 4TX Sri Lanka Address: Plantation Villa, Wattalaya Watta, Nehinna, Kalutara Province, 12000
2
We may collect and process the following types of personal data: Name and contact details (email, phone number, address) Donation information (amount, method, Gift Aid declaration) Information related to volunteering, fundraising events, or corporate sponsorship inquiries Website usage data (cookies, IP address, device type) We only collect the data we need to carry out our charitable objectives and communicate with you effectively.
3
We collect personal data when you: Fill in the forms on our website Contact us by email, phone or in person Make a donation or set up a regular gift Sign up for our newsletter or updates Volunteer or attend an event Interact with our website through cookies or analytics tools
4
We will only use your personal data when the law allows us to. This includes: Consent – when you opt in to receive our emails or updates Contract – if you engage with us to volunteer or request services Legal obligation – such as financial recordkeeping or Gift Aid Legitimate interests – to pursue our charitable aims and communicate with supporters in a relevant and proportionate way
5
We use your data to: Process donations and claim Gift Aid (once eligible) Keep you informed about our work and activities Respond to your enquiries or requests Manage volunteers and event attendees Analyse website performance and improve our services We do not sell or rent your personal information to third parties.
6
We may share your data with trusted service providers who help us: Process donations securely (e.g. Stripe, PayPal) Send newsletters or updates (e.g. Mailchimp) Host our website or analyse its usage (e.g. Google Analytics) These third parties only process your data on our behalf and in line with this policy and the law.
7
We take the security of your personal information seriously. We use secure systems and practices to ensure your data is protected, including: Password-protected databases Secure encryption Restricted staff access to sensitive data We only keep your data for as long as necessary, based on the purpose and legal requirements (e.g., 6 years for donation records).
8
You have the right to: Request a copy of the personal data we hold about you Ask us to correct any inaccurate or incomplete data Withdraw consent at any time (e.g. unsubscribe from emails) Request deletion of your data (“right to be forgotten”) Restrict or object to processing in certain circumstances Lodge a complaint with the Information Commissioner’s Office (ICO) To exercise any of your rights, please contact us at info@mettatrust.org
9
We use cookies to improve your experience on our website. Cookies are small files placed on your device to collect information such as browsing behaviour and preferences. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.
10
We may update this policy from time to time. Any significant changes will be posted on our website, and where appropriate, notified to you by email. Last updated: 11th May, 2025